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Posted: Wednesday, February 22, 2017 12:06 AM


Members First Credit Union-
Teller Lead The main responsibility of the Teller Lead is to ensure the Daily Operations of the Teller Line, under the direction of the President of the credit union.
Typical Duties and Responsibilities Scheduling, Supervising, Training and Developing Staff, Coach, mentors and leads tellers by example, Maintaining Customer Service standards, greeting customers and facilitating a welcoming and customer focused environment, Responding to customer inquiries and concerns and creating positive solutions Monitoring accuracy of Monetary Instrument Log (MIL), Maintaining supplies, Organization of the teller line, Supporting the Staff by approving/overseeing transactions as needed, assisting with balancing issues and verifications of cash outages; Performing monthly surprise cash audits, Monitoring and providing guidance, written disciplinary actions when necessary, Continuously working to improve the operations of the teller line and the credit union, Working with other credit union personnel to ensure excellent credit union operations, Being a positive role model for all employees, Ensures adherence to policies and procedures concerning the Teller functions.
Supporting management of the credit union.
Required Knowledge, Skills, and Abilities : Knowledge of all basic and specialized teller functions Knowledge of regulatory requirements for financial transactions Knowledge of supervisory practices and principles Knowledge of office methods, procedures, and practices including the use of standard office and teller equipment Skill in performing typical financial transactions and teller functions accurately Ability to effectively communicate with Tellers, Customers, and Management Qualifications Preferred.
Experience in supervising and training employees as this role provides guidance to Tellers regarding complex customer transactions or request.
Minimum- Four years of bank teller experience or four years of counting, receiving, disbursing and balancing money, and executing financial transactions; or Associate's degree in Business Administration or related field AND two years of bank teller experience or four years of counting, receiving, disbursing and balance money, and executing financial transactions; or Equivalent combinations of experience, training and/or education approved by Human Resources This description is intended to be generic in nature.
It is not intended to determine all specific duties and responsibilities of any particular position.
Essential functions and overtime eligibility may vary on the specific tasks assigned to the position.
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• Location: Western Illinois

• Post ID: 50167167 quincy is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017